We are happy to announce that the Department of Health has amended dental practicing guidelines effective 3/27/2020. We will begin treating CRITICAL/EMERGENT level patients only on Monday, March 30 in select locations.
Due to very limited staffing, we have been forced to change our telecommunications routing temporarily to handle the current COVID-19 outbreak. We are working with minimal staffing off site. Please be patient while we review and return patient messages that meet our emergency treatment guidelines between the hours of 8:00AM – 4:00PM Monday through Friday.
Please call us at 484-334-4255 to speak with a team member to triage your emergency care. If you call one of our normal office phone numbers, you will receive a message that will not allow you to schedule.
We must let all patients know that we are only able to treat TRUE DENTAL EMERGENCIES at this time. We cannot schedule any treatment or service any call outside of true dental emergencies. We simply do not have the staff in place to service anything other than true dental emergencies at this time.
Please ONLY call if you are experiencing one of the following:
- Mouth pain that is not able to be tolerated with over the counter medication
- Mouth pain that is lasting longer than 24 hours
- Mouth pain that keeps you awake at night
- Uncontrollable Bleeding
What dental issues could I be having that I can temporarily take care of myself at home?
Broken Tooth – if the broken tooth is not causing sever pain, please eat on the opposite side of your mouth for the time being. Dental wax can be purchased at your local pharmacy. Place the dental wax over the tooth to avoid any cuts to your cheek or tongue.
Lost Crown – if a crown has come off of your tooth in one piece and is not causing severe pain, you can temporarily put the crown back on with dental cement (found at your local pharmacy) or with Vaseline. Do not eat on the side of this tooth for the time being.
Broken Orthodontic Bracket – if you have a broken ortho bracket, place orthodontic or dental wax over the area of the tooth with the bracket (of where the bracket came off of). Avoid eating in that area for the time being.
Invisalign Treatment – if you are in Invisalign treatment and are currently wearing the last tray provided to you, please continue to wear this set of trays until you can be seen to maintain your progress with your treatment. If you do not wear your last set of trays, you will risk compromising your progress.
Sore Spots from Dentures – if you have sore spots from your partial or full dentures(s), rinse with warm salt water 2-3x a day to help heal the gum tissue. If the sore spots are not allowing you to eat normally with your partial or full denture(s) please switch to a softer diet and eat without the denture(s) in place temporarily.
Calls we will not be able to return at this time include:
- 3 and 6 month follow up visits for cleanings and evaluations
- Restorative and elective dental treatment
- Billing Qustions
- Rescheduling Requests
IMPORTANT HEALTH ALERT – if you are able to answer YES to any of the following questions, we are UNABLE to see you in our practice at this time for the safety of our patients and staff. Seek help from your medical doctor for these symptoms promptly:
- Have you or your family traveled outside of the US within the past 14 days?
- Do you have any cold or flu like symptoms?
- In the past 14 days have you had a fever?
- In the past 14 days have you had a persistent cough?
- In the past 14 days have you had a shortness of breath?
- In the past 14 days have you had exhaustion or extreme fatigue?
- Have you or anyone in your immediate family been tested or told you have COVID-19?
Please note, a $50 scheduling fee will be taken over the phone to secure your appointment time. This schedule fee will be credited towards your appointment.
Thank you for your ongoing support while we continue to serve our local communities during these uncertain times. Again, should you be in need of emergency dental care, please call us at 484-334-4255. We will continue to do our part to help eliminate any dental overflow into our local emergency rooms.
You American Dental Team
Dentistry, Orthodontics & Oral Surgery at American Dental Solutions
Looking for a Dentist, Orthodontist or Oral Surgeon? American Dental Solutions has been making families smile since 1979. We believe that quality dental care, orthodontic care and oral surgery should be convenient and affordable for every family. Furthermore, it is our goal to take care of all of your family’s dental needs; General Dentistry, Braces, Oral Surgery, Endodontics, and Dentures, under one roof. We also offer emergency services!
Serving Berks, Chester, Lancaster and Montgomery counties, we are here to care for you. We invite you to visit any one of our 14 convenient locations, to see how a beautifully restored smile from American Dental Solutions can certainly change your life! Above all, our compassionate team strives to make every patient feel comfortable and to deliver great results with an even better experience!
We accept most insurances. Don’t have dental insurance? No problem! We offer an in-house dental plan and easy payment options to help keep costs affordable for you and your family. Schedule your dentist appointment in Berks, Chester, Lancaster and Montgomery counties by calling us at 1-844-9SMILES. We look forward to seeing you!